FREQUENTLY ASKED QUESTIONS

PHlex NYC FAQ

For media inquiries, please contact: info@phlexnyc.com

 Where are you located?

Our address is 370 Lexington Avenue (cross street 41st Street), Suite 2300. We are one block south of Grand Central Station, at the corner of 41st Street. The closest subway lines are the 4, 5, and 6 – exit at Grand Central Station/42nd Street. The closest bus is the M42 (Lexington Avenue line).

 What are your office hours?

Appointment hours with our practitioners are 7AM – 8PM. Our hours (for scheduling/billing inquiries) are Monday – Friday 9am – 5pm. Please call our office (646) 885-6605 regarding scheduling or billing inquires.

You may also schedule by email: tara@phlexnyc.com

Billing/Insurance: rosalind@phlexnyc.com

Do you accept insurance?

Yes. Our acupuncturist is in-network with several plans. For physical therapy, we are an out of network provider. Our staff will verify your benefits and advise your cost per visit. We do not participate with Medicare, Medicaid, Workmen’s Compensation or Personal Injury/No-Fault claims.

Will the practitioner consult with my trainer/physician?

Certainly! Our practitioners are happy to facilitate any coordination of your care with your permission.

What do I wear?

Gym/fitness clothing is best particularly for physical therapy, Pilates and Reiki sessions.

How long are the sessions?

 

Initial Visit

Follow-up Visits

Physical Therapy & Pilates

50 - 60 min

 

Acupuncture

30 - 50 min

 

 

Massage Therapy

N/A

60 - 90 min

 
 

Nutrition Consult

30 - 60 min

 

Reiki

45 - 60 min